Technical Web Support

Hello! 👋

We are the Webcookie and we will take care of the technical web support for your business!

Our team specializes in web development, e-shop development and technical web support.

Since 2013 we have helped in technical web support for many businesses, having resolved over 2500 tickets.

Τεχνική Υποστήριξη Ιστοσελίδων

What is technical web support?

Website technical support refers to the maintenance and upgrading of a website in order to ensure its smooth operation and optimal user experience. It includes a range of activities that focus on managing technical aspects of a website, such as managing the server, updating software, fixing bugs, improving security and optimizing performance.

Technical support for websites can include the following:

  1. Software update: Install new software versions and plugins to upgrade functionality and resolve security issues.

  2. Server management: monitoring and managing the server to ensure the proper operation and performance of the website.

  3. Troubleshooting: detecting and correcting technical problems that affect the operation of the website, such as loading errors or incompatibilities.

  4. Security: implementing security measures to protect the website from malicious attacks and data breaches.

  5. Performance: optimize the loading speed and performance of the website for optimal user experience.

  6. User support: Provide technical support and assistance to users to troubleshoot problems and resolve queries.

Technical Web Support

Webcookie ‘s Web Development team will be happy to help your website resolve its problems and maintain its success.

We have the experience to take over the technical support of your website, with 11 years of experience and having worked with many companies.

We have the know-how to solve any technical problem that arises on a website.

Why do I need a company to provide technical support for my website?

The technical support company may be necessary for many reasons:

  1. Specialization: Technical support companies have qualified technicians with experience in the field who can effectively deal with problems that may arise.

  2. Effectiveness: A technical support company can provide a quick and efficient solution to technical problems, allowing your website to remain functional.

  3. Security: technical support companies can implement the necessary security measures to protect your website from malicious attacks and data breaches.

  4. Saving time and resources: with the technical support company taking care of the maintenance and upgrading of your website, you and your partners can focus on the most important tasks of your business.

  5. Continuous support: Technical support companies usually offer 24/7 support services, giving you the peace of mind you need to know that your website is always accessible and functional.

What does technical web support include?

Packages for Website Technical Support

basic care

29 /month
  • Monthly Security Copy
  • Monthly Update of add-ons / plugins
  • Monthly Display Theme Update
  • Monthly Graphic Design Original Update
  • Monthly Telephone Support (1 contact)
  • Monthly website performance report

advanced maintenance

59 /month
  • Weekly Security Copy
  • Weekly Update of add-ons / plugins
  • Weekly Display theme update
  • Weekly Graphics Update Original
  • Weekly Telephone Support (2 communications)
  • Weekly website performance report
  • Weekly check and error correction

premium support

79 /month
  • Daily Security Copy
  • Daily Update of add-ons / plugins
  • Daily Display theme update daily
  • Weekly Graphics Update Original
  • Daily Telephone Support (1 contact)
  • Daily website performance report
  • Daily error checking and correction

Lowest Price & Satisfaction Guarantee

We believe in both the result we provide and the value for money we provide a lowest price and satisfaction guarantee.If you are not completely satisfied we will refund your money 100% without any further claim.

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FREE 15' call

Fill out the following form and a representative will call you for a 15 minute initial contact to discuss your business needs! 🍪